Friday, April 20, 2012

T-Mobile Closing Seven Call Centers, Cutting 1,900 Jobs

The U.S.' No. 4 mobile telecom provider said that it must reorganize its call center functions in order to help control costs -- and eventually will rehire 1,400 people. - T-Mobile revealed March 22 that it is forced to close seven of its 24 call centers and eliminate 1,900 staff positions. The move impacts 3,300 people, a majority of whom share jobs.
The Bellevue, Wash.-based telecommunications provider, which parent company Deutsche Telekom AG tried but failed to s...


Source: http://feeds.ziffdavisenterprise.com/~r/RSS/eweek_voip/~3/5kMyf1W9NBs/

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